Nancy Douyon is a Global Growth User Experience Lead at Uber where she currently helps engineering teams build more inclusively by incorporating global insights in the product lifecycle. She creates research platforms internationally to ensure an increase of inclusive usability in products, applications, complex systems and websites across different cultural ideals and cultural practices. Nancy also consults globally on remote user research methods and human factors engineering in emerging markets. She has been instrumental in initiating a user experience lifecycle approach that is now deployed across over 35 products worldwide. Prior to joining Uber, Nancy held engineering and research positions at Google, IBM Interactive, Cisco, Accenture, and Intel. In Nancy's spare time, she presents around the globe on inclusive user experience methodologies and culture-themed product design planning & implementation.